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When Wang Yongqing fifteen years, he worked as an apprentice in a shop selling rice. He began his career next year. He borrowed two hundred yuan from his father and opened a small store of rice. For reasons of competition with other rice shop near his home, Wang Yongqing made an effort to try to buy everything you could put on her to get new customers.
The processing of rice has not been challenging at this time, rice is often mixedsmall grains of sand and small stones. The phenomenon was so common that both seller and buyer would not be strange in this. Wang Yongqing, however, has sought and in particular those dirty sand, before he sold the rice at any time. This service has a profound and beautiful impression of consumers, because of its store of rice had become increasingly popular.
Wang Yongqing rice often sent customers home this time. It took how many people in a family-clients, asRice is a very family per month and if a customer was eating receive salary at this time in a month. He would provide rice for the family that had little in terms of Rice's records to be sent. In addition, the payment would be required if the family will receive their salaries.
When you send the rice in a customer is finished, would not leave immediately. Instead, he would have paid in their fresh rice Mick Kong. If there is anything left in the rice Mick Kong, would pourwas made of rice and put rice in a cool place. Then he passed the fresh rice with rice so that rice is not covered tourne. Most customers were moving about his behavior and made their minds only rice purchases from his shop.
came from the reason that his company is now in full bloom. E 'became the most successful businessman in the industry in Tai Wan finally. As his experience in running his store of rice, remember that it has signed with emotion andsaid something that sounds reasonable enough.
Although his experience on the operation of the store not the professional knowledge of management. However, in the interest of better service to customers, so that he make more money, found it necessary to engage the consumer demand. He never expected that this small idea could the foundations of his career and should be progressively extended to the logic of business.
What can you get from thisShort story? They are motivated by Wang Yongqing story? Have you ever analyzed the reasons for its success? How can a great wealth and success? For me, the crucial and essential element of its success to its concentration. He focused on the discovery of the leaders and the needs of its customers. He did his best to the needs of its customers 'needs,' even though I do not say in person. He did not sell the rice to its customers, moreover, was convertedthe needs of the customer service in their own articles and his service to consumers with its products together.
As a result, perhaps you can understand the value of service at the time. The service is a broad concept and is integrated into every detail of your life. It can not be defined simply as a smile to consumers. This is only a small part of it. If you want to measure, perhaps, may be the rule, if you took all the details on the benefits for consumers consider whenGet in touch with them?
What you should note that there are some services that make customers come back is to offer your business these days is possible.
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